Getting started with Pong Chat
From sign-up to your first answered chat in about five minutes.
1. Create a workspace
Go to app.pong.ee and sign up with Google, Apple or email. With email you confirm a 6-digit code we send you. Your first sign-in creates a workspace, and you are its admin.
2. Add the widget to your site
Open Settings → Chat widget → Install and copy the widget code — your public key is already in it. Paste it before </body> on every page. Step-by-step notes for WordPress, Shopify, Webflow, Wix, Tilda and others are in Install the widget.
3. Say hi
Open your site in another browser or a private window and send a message. It appears in the desk inbox straight away, with the visitor's country, page and device. Reply — the visitor sees it live, with a sound.
4. Make it yours
- Colours, button style and position
- Invite your team
- Saved replies for questions you get every day
- AI auto replies for the rest
- Email follow-ups for visitors who leave