Teach the AI your product in an afternoon.
Upload the documents you already have, add a few links, write the FAQ you keep repeating. The AI reads them all.
Any format
PDF, HTML, TXT and Markdown files, links to your pages, and FAQ entries typed in the desk.
Automatic indexing
Text is extracted, split into fragments and indexed for semantic search — in any language.
Used where it matters
Every AI draft looks up the most relevant fragments before it writes.
How it works
- Add sourcesSettings → Knowledge base: files, links, FAQ.
- Wait a minutePages are fetched, read and indexed.
- AskDrafts now cite what your docs say.
What you get
Part of the Premium plan: €9 per agent/month, or €7 billed yearly. 14-day free trial.
- Multilingual embeddings (BGE-M3)
- Fragments of about 900 characters for precise answers
- Stored per workspace, never shared
- Update or remove a source any time
Questions, answered.
How big can my knowledge base be?
Large enough for a real help center: hundreds of pages and documents. Add them over time.
Do I need a help center product?
No. Point the AI at the pages and files you already have.
Works well with
Comparing chat tools? See Pong next to Intercom, Zendesk, LiveChat, Tidio, Crisp, tawk.to and more.
AI reply suggestions
Press ✨ and get a draft built from how your team answered similar questions before and from your docs. The agent stays in control.
AI chatbot
Write the answer once. The AI recognises the question however it is phrased — in any language — and replies in a second.
Saved replies
Type / in any chat, keep typing to find the reply, press Enter. Shared by the whole team.
Urgency and mood detection
Every visitor message gets a topic, an urgency and a mood. Blocked and unhappy customers rise to the top.
Say hi to your visitors. They’re already here.
Free for one agent. One script tag, any site, two minutes.
Start free →