Answers drafted the way your team writes them.
Press ✨ and get a draft built from how your team answered similar questions before and from your docs. The agent stays in control.
Learns from your answers
Every reply your team sends is indexed with the question it answered — this workspace only, personal data removed.
Grounded in your docs
FAQ entries, PDFs, pages and policies from your knowledge base shape every draft.
Asks, doesn’t invent
When the answer is not in your material, the draft asks a clarifying question instead of making one up.
How it works
- BackfillIndex your existing chat history with one button.
- Add policies“Refunds on first request”, “never promise dates”.
- Press ✨Edit the draft and send.
What you get
Part of the Premium plan: €9 per agent/month, or €7 billed yearly. 14-day free trial.
- Drafts in one or two seconds
- Policies the AI must follow, plus built-in rules against asking for card details or passwords
- Default model costs a fraction of a cent per draft
- Bring your own OpenAI-compatible API key if you prefer
- Every answer you send improves the next draft
Questions, answered.
Does the AI send anything on its own?
No. Suggestions are drafts in the composer; an agent edits and sends them.
Is our data used to train a shared model?
No. Your answers are stored in a search index filtered to your workspace only.
Works well with
Comparing chat tools? See Pong next to Intercom, Zendesk, LiveChat, Tidio, Crisp, tawk.to and more.
AI knowledge base
Upload the documents you already have, add a few links, write the FAQ you keep repeating. The AI reads them all.
AI chatbot
Write the answer once. The AI recognises the question however it is phrased — in any language — and replies in a second.
Saved replies
Type / in any chat, keep typing to find the reply, press Enter. Shared by the whole team.
Shared team inbox
Every conversation in one place, with the context to answer it well.
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