Ask a colleague without switching apps.
Topic rooms for your team, right in the desk next to the customer chats.
Rooms by topic
Start with General; add billing, bugs, launch — whatever you need.
Unread per person
Everyone sees what they missed.
Right next to the chats
Check with the team while the customer waits a few seconds, not a few minutes.
How it works
- Open Team chatNext to Visitors in the navigation.
- Create a roomAny name.
- TalkLive, with unread counts.
What you get
Included in every plan; more than one agent needs Premium.
- Admins and the author can delete a room
- Included in every workspace
Questions, answered.
Do we still need Slack?
For company chat, maybe. For “who knows about this customer?”, Team chat is closer.
Works well with
Comparing chat tools? See Pong next to Intercom, Zendesk, LiveChat, Tidio, Crisp, tawk.to and more.
Shared team inbox
Every conversation in one place, with the context to answer it well.
Team roles
Invite by email, pick a role, done. Agents never see API keys or billing.
Saved replies
Type / in any chat, keep typing to find the reply, press Enter. Shared by the whole team.
Typing preview
See the visitor’s draft live as they type. By the time they press Enter, your answer is half written.
Say hi to your visitors. They’re already here.
Free for one agent. One script tag, any site, two minutes.
Start free →