Read the question before it’s sent.
See the visitor’s draft live as they type. By the time they press Enter, your answer is half written.
Live draft
The visitor’s text appears under the thread as they type.
Only when watched
Drafts are sent only while an agent has that chat open — nothing is stored.
Both ways
Visitors see a “typing…” indicator when you write.
How it works
- Open a chatAny active conversation.
- WatchThe draft updates as they type.
- Answer earlySave a round trip on every question.
What you get
Included in the Free plan and in Premium.
- Throttled to keep traffic small
- Included in every plan
Questions, answered.
Is the draft saved?
No. Only sent messages are stored.
Works well with
Comparing chat tools? See Pong next to Intercom, Zendesk, LiveChat, Tidio, Crisp, tawk.to and more.
Shared team inbox
Every conversation in one place, with the context to answer it well.
Saved replies
Type / in any chat, keep typing to find the reply, press Enter. Shared by the whole team.
AI reply suggestions
Press ✨ and get a draft built from how your team answered similar questions before and from your docs. The agent stays in control.
Live chat widget
One script tag puts a fast, good-looking chat on every page. It loads async from Cloudflare’s edge and works on any site.
Say hi to your visitors. They’re already here.
Free for one agent. One script tag, any site, two minutes.
Start free →