Everyone answers. Admins configure.
Invite by email, pick a role, done. Agents never see API keys or billing.
Admins
Settings, API keys, webhooks, AI, knowledge base, team and exports.
Agents
Chats, saved replies, team chat and their own profile.
Server-checked
Admin actions from agent sessions are refused by the server, not just hidden.
How it works
- InviteSettings → Team, by email.
- They sign upWith that email, by Google or password.
- AdjustChange roles or remove people any time.
What you get
Included in every plan; more than one agent needs Premium.
- Unlimited agents on Premium, billed per agent
- Sign-in with Google, Apple or email + password
Questions, answered.
What happens to a removed agent’s messages?
They stay in the conversations.
Works well with
Comparing chat tools? See Pong next to Intercom, Zendesk, LiveChat, Tidio, Crisp, tawk.to and more.
Shared team inbox
Every conversation in one place, with the context to answer it well.
Team chat
Topic rooms for your team, right in the desk next to the customer chats.
Identity verification
Sign your user id on the server. Pong merges that user’s chats from every browser — and nobody can pretend to be them.
Chat export
Export one chat or all of them, whenever you want, in formats people and code can read.
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