Show, don’t describe. Share the screen.
Walk a customer through a setting, or see the error they see — screen sharing is part of every Pong call.
Both directions
Share your screen with the visitor, or let them share theirs with you.
No renegotiation
Turn sharing on and off without dropping the call.
Mobile-aware
When a phone visitor shares, the widget shrinks to a small floating control bar.
How it works
- Start a callFrom the chat.
- SharePick a tab, window or screen.
- StopBack to camera with one click.
What you get
Part of the Premium plan: €9 per agent/month, or €7 billed yearly. 14-day free trial.
- Works in Chrome, Edge, Firefox and Safari on desktop
- Hidden where browsers don’t support it (iOS, in-app browsers)
- Nothing recorded unless you turn recording on
Questions, answered.
Is this co-browsing?
It is screen sharing inside a call. For a quick look without a call, use visitor screenshots; to guide them to a page, use page commands.
Works well with
Comparing chat tools? See Pong next to Intercom, Zendesk, LiveChat, Tidio, Crisp, tawk.to and more.
Video calls in chat
Some questions are faster to answer on a call. Start one from the chat — the visitor answers right in the widget.
Visitor screenshots
One click in the chat, and the visitor’s tab draws what they see — layout, error messages, the lot.
Page commands
Open the right page for the visitor from the chat, or reload their page after you fixed something.
Call transcripts and recording
Transcripts of every call land in the chat, so the next agent knows what was said without listening.
Say hi to your visitors. They’re already here.
Free for one agent. One script tag, any site, two minutes.
Start free →