See their screen without asking for a screenshot.
One click in the chat, and the visitor’s tab draws what they see — layout, error messages, the lot.
Instant
A preview in a fraction of a second, the full frame right after, up to 1600 px.
Private fields hidden
Password, card and one-time-code fields and anything marked data-pong-private are blanked out.
In context
Each snapshot shows the page address and the capture time.
How it works
- Open the chatThe visitor’s tab is open.
- Press the cameraIn the chat header.
- See itIn the client card; click to enlarge.
What you get
Included in the Free plan and in Premium.
- No plugin or extension for the visitor
- Images, fonts and styles from other domains are fetched safely
- Uploaded to your file storage with an unguessable link
Questions, answered.
Can I hide parts of my page?
Yes: add the data-pong-private attribute to any element.
Works well with
Comparing chat tools? See Pong next to Intercom, Zendesk, LiveChat, Tidio, Crisp, tawk.to and more.
Page commands
Open the right page for the visitor from the chat, or reload their page after you fixed something.
Screen sharing
Walk a customer through a setting, or see the error they see — screen sharing is part of every Pong call.
Debug logs in chat
Log what went wrong for this user, and it appears in their chat for your agents. No “can you open the developer console?”.
Visitor journey and UTM
Which pages they read, where they came from, which campaign brought them — next to the conversation.
Say hi to your visitors. They’re already here.
Free for one agent. One script tag, any site, two minutes.
Start free →