Your chat, from your backend.
Send order updates into the chat, sync client data, pull history into your CRM.
Read
Client profiles and their full message history.
Write
Notes, groups, ban state and custom data.
Send
Messages as an agent or as the workspace — emailed if the visitor left.
How it works
- Get keysSettings → API keys.
- AuthorizePong.Simple publicKey:secret.
- CallJSON in, JSON out.
What you get
Part of the Premium plan: €9 per agent/month, or €7 billed yearly. 14-day free trial.
- 120 requests per minute per workspace
- Merged client ids keep working
- Same shapes as webhooks
Questions, answered.
Is the API on the free plan?
No. The REST API and webhooks are part of Premium; the JavaScript widget API works on every plan.
Works well with
Comparing chat tools? See Pong next to Intercom, Zendesk, LiveChat, Tidio, Crisp, tawk.to and more.
Webhooks
New messages reach your endpoint the moment they are sent — signed, retried, one shape for every channel.
JavaScript API
One function, a queue-safe API and real events — no postMessage parsing.
Identity verification
Sign your user id on the server. Pong merges that user’s chats from every browser — and nobody can pretend to be them.
Chat export
Export one chat or all of them, whenever you want, in formats people and code can read.
Say hi to your visitors. They’re already here.
Free for one agent. One script tag, any site, two minutes.
Start free →