Say hi at the right moment.
“On pricing for 30 seconds, never chatted → a message from Anna.” Describe the rule in a sentence; the AI builds it, the widget runs it.
Built from a sentence
The AI turns your words into conditions and an action once. Every part stays editable as chips.
Rich conditions
Page, referrer, time on page and site, visits, country, city, language, device, chat history, known email, exit intent, date and hour.
Free to run
Rules are checked in the visitor’s browser — no extra requests, no AI per page view.
How it works
- Describe itSettings → Triggers → New trigger.
- Check the chipsConditions, when, how often, action.
- SaveThe widget starts checking right away.
What you get
Included in the Free plan and in Premium.
- Actions: message from an agent, open chat, hide widget, set group
- Only when agents are online, only when offline, or always
- Once per visit, per visitor or per page load
- Fire counts per trigger
- A trigger event for your analytics
- Still want code? Pong('sendAutoMessage', text) works too
Questions, answered.
Does the AI decide who gets a message?
No. The AI only writes the rule once, from your words. After that it is plain conditions you can read and edit, checked the same way every time.
Can I hide the chat on some pages?
Yes: a trigger with “Current URL contains /checkout” and the action “Hide widget”.
Works well with
Comparing chat tools? See Pong next to Intercom, Zendesk, LiveChat, Tidio, Crisp, tawk.to and more.
Live visitors map
A live globe and a table of every visitor: where they are, what they are reading, how long they have been here.
Visitor journey and UTM
Which pages they read, where they came from, which campaign brought them — next to the conversation.
JavaScript API
One function, a queue-safe API and real events — no postMessage parsing.
AI chatbot
Write the answer once. The AI recognises the question however it is phrased — in any language — and replies in a second.
Say hi to your visitors. They’re already here.
Free for one agent. One script tag, any site, two minutes.
Start free →